Another year is drawing to a close so, as we prepare to welcome in 2023, we wanted to take a look back at some of the highlights of the past 12 months.

It can be easy to overlook achievements, especially against the background of rapidly changing – and sometimes overwhelming – global news.

Yet it’s testament to our fantastic Paycare team, customers and partner organisations that we have plenty to be proud of, and lots to look forward to.

We’d like to thank each and every person who has supported Paycare – whether through continuing or taking out a new Policy, attending our events, working with us in the community, partnering with us, or sharing our news and updates.


An integral part of the Paycare ethos is the support we proudly provide for charities and worthy organisations across communities – and we’ve been delighted to continue our partnership with The Haven Wolverhampton during 2022.

We started the year off cheering our Partnerships Manager Sally Bromley on as she walked across hot coals to raise funds for the charity and then in the autumn confirmed we’d donated to help support their Language Line interpretation service for the next two years.

Netball elite team Severn Stars revealed we were their latest sponsor, unveiling the Paycare logo on their new kits. And in the summer, we supported The Kris Boyd Charity Bike Ride – which raised thousands for the former footballer’s mental health charity, launched after the tragic death of his brother.

When the 2021/22 football season came to an end, we were heartened by words of gratitude from the chairman of Darlaston Town (1874) FC, and we also were delighted to sponsor the Scottish Trophy Raceday at Hamilton Park.


We were thrilled to be able to attend more events in-person this year, including the Inspiring Leadership Education Conference, Midlands Business Network Expo and the Shropshire Leadership Conference (which we also sponsored).

Paycare House hosted suicide awareness sessions led by Kaleidoscope Plus Group – and we were so impressed by them that this sparked the beginning of a partnership with the charity, which has a whole range of accredited mental health courses on offer. We began that partnership with a free webinar linked with World Menopause Day.

Another free webinar, this time led by Wolverhampton City Credit Union, focused on financial tips – much needed during the current cost of living crisis.

Company News

Our CEO Kevin Rogers announced he was retiring – with current Commercial Director Anthony Burns set to take up the reins, subject to the necessary external approvals needed due to the fact we are a regulated organisation. Kevin then had a starring role in an episode of Bargain Hunt alongside his wife Lindsey, something we all enjoyed tuning in for!

We were absolutely delighted to be named community winners at the FSB Celebrating Small Business Awards in March and the Midlands Enterprise Awards’ Best Health Cash Plan Provider in July. Another highlight of 2022 was welcoming Wolverhampton Mayor Sandra Samuels OBE to Paycare House, alongside her husband and consort Karl.

And it almost goes without saying that alongside this we’ve been working closely with our individual and group Policyholders to ensure they’re getting the most out of their Health Cash Plan. We’ve continued to refine our internal processes to improve customer experiences, and we’re always reviewing health and wellbeing priorities to ensure we’re meeting (and exceeding) the health and wellbeing needs of the nation.

Speaking of priorities, we’ve had a look at some of the predicted healthcare trends of 2023 – do have a read of our round-up here [link].