Paycare is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. This service is not regulated and therefore, exempt from regulation. This means that complaints about this service will be investigated by Paycare and cannot be referred to the Financial Ombudsman Service. Your feedback is so important to us. If you have comments, questions or concerns about this Service, get in touch and we will be more than happy to support you.