Launched in 2000, learndirect is the UK’s largest provider of skills, training and employment services, providing help for millions of people to gain the skills and qualifications they need for work.

learndirect previously used an employee benefit portal from the Northgate platform, but after research and review they decided to select an employee paid Paycare cash plan for their staff.

Statistics for learndirect are impressive. learndirect has a nationwide network of around 90 owned and 400 third party operated centres, employing over 2,000 employees.

Around 20,000 people log on and learn with learndirect every day;

Thousands of businesses have equipped their staff for success with learndirect;

• 17,000 apprentices learn with the company every year across 31 frameworks;
• 225,000 people support their career ambitions through learndirect;
• 650,000 maths and English test passes have been achieved.

learndirect’s Shared Services Manager, Rachel Kendall, is responsible for the benefits package for the 2,100 staff located throughout the UK.
Looking for a cost-effective and popular employee benefit as a replacement for the current provider, Rachel eventually hit on the options offered by Paycare.

“We reviewed our benefits package, using a lot of promotional items that Paycare supplied to us. Feedback confirmed that Paycare’s healthcare cash plan was considered a valuable benefit by our employees.”

“Our company-wide staff members are free to choose whichever level of cover that suits them best, and pay through our payroll system. Paycare is an important component within our Heath and Wellbeing Agenda.

The extended range of benefits available to learndirect employees includes; childcare, travel vouchers, shopping vouchers and a cycle scheme.

“On a day-to-day basis we never receive any complaints from our employees regarding Paycare, which is a sign that the service is valued,” explained Rachel, “No news is good news from our point of view it means the service is running smoothly.”

“From an administrative point of view my eight-strong HR team has no issues with Paycare, their staff are friendly and helpful when we contact them”, explained Rachel.

“We are keen to get our employees to look carefully at the range of benefits available in the Paycare plan because when they do they are surprised by the amount of areas they are covered for on the benefits table.”