Make a claim

  • This field is for validation purposes and should be left unchanged.
  • Policyholder details

  • DD slash MM slash YYYY
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  • DD slash MM slash YYYY
  • Receipt based claims

    Please ensure all relevant/original receipt(s) are enclosed.
  • DD slash MM slash YYYY
  • In order for us to process your claim we need to check your supporting documents. You can either upload copies here or select to send them in the post.
  • Drop files here or
    Accepted file types: doc, docx, pdf, jpg, jpeg, png, Max. file size: 7 MB.
      Prepare documents as electronic files in PDF or JPG format to upload from your device. Email any documents over 7MB to enquiries@paycare.org, change selection to 'post documents' and submit your claim.
    • Please send original documents by post to:

      Paycare, The Science Centre, Wolverhampton Science Park, Glaisher Drive, Wolverhampton, WV10 9RU.

      or email enquiries@paycare.org

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      Payment details

      Only fill in this section if you have changed your bank details or if this is your first claim to be paid directly into your bank account.
    • Address and payment details

      We will use the address and bank details currently on file to process your claim. To check/change these details give us a call.
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    • Declaration

    • Don't forget!

      You have 13 weeks to submit your claim from the date you paid for your treatment, or the date you were admitted to hospital.

      Warning

      If you attempt to make a fraudulent claim we will cancel your policy with immediate effect, and may take legal action.

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