How to make a claim

Health insurance claims can often be long and complex, but that’s not the case with a Paycare healthcare cash plan. We make recovering the cost of everyday healthcare easy and fast. In fact, most of the refunds we process are completed within 48 hours.

How to make a claim in 4 easy steps...
Step 1

Login with your account or register for a new account here.

Step 2

You may submit your claim online on our website. Select the Claim Online option within your account facilities or click here to start.

Step 3

Follow the on-screen steps and instructions to complete the required information to submit your claim. You will receive your online claim reference number to confirm receipt of your claim.

Step 4

You may alternatively click here to download our standard claim form to fill-in and send by post together with your original receipts to:

Claims, Paycare, Paycare House, George Street, Wolverhampton, WV2 4DX

Download a claim form
(It only takes 2 seconds)

Whether you are filling out an insurance claim form for yourself or claiming back the costs of healthcare for your children, it is essential that you send us original receipts for qualifying treatment costs with your Paycare claim form. It is also important that you sign your form.

Simple, fast and convenient - most claims are settled within 48 hours of receipt at Paycare - we pride ourselves on being one of the fastest health cash plan providers when it comes to processing refunds. That is why we will always aim to repay a valid claim within 48 hours of receiving your paperwork. We pay the money directly into your Bank or Building Society account and will send you confirmation when payment has been made.