Paycare cares about people, that's its business. Driving the company forward is a dedicated team of professional people who care about their customers - thousands of policyholders from all over the country. When you call Paycare you are not connected to a remote call centre - you speak to dedicated people who understand and care about the company. There are six departments at Paycare. Claims: The team that ensure that claims are settled speedily and without fuss. Well over 90% of valid claims are settled within 48 hours of arriving at Paycare House. Customer Services: Friendly voices when you call in with a query. They are a knowledgeable bunch with over 40 years Paycare service between them. Policy Administration: The team maintain all the records of direct policyholders and Paycare's corporate company scheme customers. Paycare Management and Charity Trust: Senior staff are involved in keeping Paycare and the Paycare Charity Trust running smoothly and coordinating the work of all departments. Accounts: Keep the financial side of Paycare ticking over by providing finance and accounting services. Business Development: The team look for opportunities for Paycare to grow including introducing new customers.