Paycare cares about people, that's its business.

Driving the company forward is a dedicated team of professional people who care about their customers - thousands of policyholders from all over the country. When you call Paycare you are not connected to a remote call centre - you speak to dedicated people who understand and care about the company.

There are six departments at Paycare.

Claims:

The team that ensure that claims are settled speedily and without fuss. Well over 90% of valid claims are settled within 48 hours of arriving at Paycare House.

Customer Services:

Friendly voices when you call in with a query. They are a knowledgeable bunch with over 40 years Paycare service between them.

Policy Administration:

The team maintain all the records of direct policyholders and Paycare's corporate company scheme customers.

Paycare Management and Charity Trust:

Senior staff are involved in keeping Paycare and the Paycare Charity Trust running smoothly and coordinating the work of all departments.

Accounts:

Keep the financial side of Paycare ticking over by providing finance and accounting services.

Business Development:

The team look for opportunities for Paycare to grow including introducing new customers.